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Topic: Lost my stamps and internet connectivity with Pro | |
Author | Message |
terrika
Newbie Joined: 08 Sep 10 Location: United States Posts: 1 |
Topic: Lost my stamps and internet connectivity with Pro Posted: 08 Sep 10 at 11:51PM |
Hi! Hoping you can help me with this rather strange event with my PDF Pro. I upgraded last month and everything was working fine. Today it seems that my stamps and ability to update within the program is now gone.
I did not uninstall and reinstall because I'm not sure that I have my registration information on hand. When I start up the program, I get the following message: in frmMain-Load. 1. 00075 - Path/File access error 2. OK When I click on the OK button, it starts up. I can print PDFs, delete, and such, but I don't have my printer settings, internet connectivity and stamps available. I do have the log files if you want to see them. Thanks! Terri |
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Michel_K17
Moderator Group Forum Administrator Joined: 25 Jan 03 Posts: 1673 |
Posted: 09 Sep 10 at 7:24AM |
Hi Terri,
I am wondering if perhaps the program has changed from PDF reDirect Pro mode to the Freeware mode since you mention the stamps are not there. Can you check? Preferences >> General >> Startup Mode should be set to "PDF reDirect Professional" For the error message: I have a fix for that. It will be available/released next week. It's not affecting anything else and you can safely ignore it. I can get you your registration license key back. Just e-mail me at exp (dot) exp-systems (dot) com. I can go look it up for you. I hope this helps. |
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Michel Korwin-Szymanowski
EXP Systems LLC |
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