EXP Systems Forum: Printing error from MS Project

Message

   I've been using PDF redirect for a few weeks now and I've been very happy with the product.  Today I installed software to convert a PDF to Word but ever since the PDF redirect has been failing.  I have since uninstalled the other program and PDF Redirect and re-installed PDF redirect but I still get the error: 

Data Processor for PDF reDirect has encountered a problem and needs to close. We are sorry for the inconvenience.
Please let me know if you have any ideas on how to correct this situation.
Thanks for the help.
Ryan

Author	Message
rbarry Newbie Joined: 24 Oct 06 Location: United States Posts: 1	Topic: Printing error from MS Project Posted: 24 Oct 06 at 11:42PM
	I've been using PDF redirect for a few weeks now and I've been very happy with the product. Today I installed software to convert a PDF to Word but ever since the PDF redirect has been failing. I have since uninstalled the other program and PDF Redirect and re-installed PDF redirect but I still get the error: Data Processor for PDF reDirect has encountered a problem and needs to close. We are sorry for the inconvenience. Please let me know if you have any ideas on how to correct this situation. Thanks for the help. Ryan
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Michel_K17 Moderator Group Forum Administrator Joined: 25 Jan 03 Posts: 1673	Posted: 25 Oct 06 at 1:07AM
	Ouch. I have not heard of this problem before. Can I ask what program you installed that may have caused the problem? If anything, I can try to install it here to see if I can duplicate the problem. Was the program a demo or the full version? Unfortunately, that error message is pretty bad and is generated by Windows when it cannot get a program started. But as you can tell, it fails to give a reason for the problem. If you have access to a commercial Windows Registry cleaner, you could try that, and then re-install DPF reDirect. Another possibility is to "roll back" your computer to a date when PDF reDirect was working OK. This feature requires Windows XP and is called "System Restore". To get to the wizard, Go to your Start Menu >> Help and type "System Restore" in the search box. Finally, select the topic called "Run the System Restore Wizard". Let me know if you continue having difficulties. We can try one more thing.
	Michel Korwin-Szymanowski EXP Systems LLC
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