Hello,

    Canon and Xerox scanners (and a few older HP scanners) typically generate "malformed" PDF files in particular. The scanned documents tree contains an error which the PDF Reader accepts readily, but my PDF management code generates an error, although I will have soon a new version which will be far more tolerant of internal errors.

   For now, my recommendation is to "reprint" your scanned PDF as follows, which will fix the problem:

   1. Open your scan in Adobe's PDF Reader

   2. Select to print, and choose to print to the PDF reDirect printer.

   3. Merge as required.

   Here is an alternative (if you are using PDF reDirect Pro):

1.     Open PDF reDirect Pro

2.     Click the scanned PDF once so that it appears in the Preview box (lower RHS).

3.     Click the small printer icon in the Preview header: this will use the built-in “print” feature to print the scans back to PDF reDirect Pro.

4.     The recreated PDF file will appear in the Merge list

5.     Now you can then save or merge with other files.

   Here is final alternative:

1.     Insert you document you wish to scan into your scanner.

2.     Using your scanner's software, select to "Scan-to-print" or "send-to-printer" (or similar). if your scanner does not have that feature, you can use the freeware program called "iCarbon" which does the same thing. Here is a link:/span>

3.     Select the PDF reDirect printer to create the PDF.

    I hope this helps.

    Best regards,