EXP Systems Forum: Large Word 2000 doc with macros

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   Hi.  I have a Word 2000 document,  Courier text, 113 letter-sized pages, formatting macros embedded in the document.  When I select the PDF reDirect option for printing, the number of pages changes to 101 and the spacing of my document goes awry.

I've already checked the page setup and printer properties to make sure the page sizes are the same.  I also enabled PDF reDirect Pro.  Do you have any other suggestions?  Thanks.

Author	Message
scpdf Newbie Joined: 18 Jun 10 Posts: 2	Topic: Large Word 2000 doc with macros Posted: 18 Jun 10 at 4:38AM
	Hi. I have a Word 2000 document, Courier text, 113 letter-sized pages, formatting macros embedded in the document. When I select the PDF reDirect option for printing, the number of pages changes to 101 and the spacing of my document goes awry. I've already checked the page setup and printer properties to make sure the page sizes are the same. I also enabled PDF reDirect Pro. Do you have any other suggestions? Thanks.
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Michel_K17 Moderator Group Forum Administrator Joined: 25 Jan 03 Posts: 1673	Posted: 19 Jun 10 at 11:32AM
	Hi, Interesting problem. You've correctly checked the first thing I would have looked for. So, a couple of things that you can do to help troubleshooting: Do a "Print Preview". Does it look as you expect, or does it look "messed up" as it does in the PDF? This will tell you whether the problem is on the PDF reDirect side, or on the MS Word side. Generally speaking, PDF reDirect is "dumb" in that it does no repagination. It just converts the printer output as it receives it from MS Word. Start PDF reDirect manually, go into the Preferences >> Properties >> Advanced, and check the paper size there, and set it to the correct value. This will change the default paper size. Some programs use the default paper size rather than the one set manually just before printing (which does not override the default, and therefore, does not "stick") I hope that helps.
	Michel Korwin-Szymanowski EXP Systems LLC
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scpdf Newbie Joined: 18 Jun 10 Posts: 2	Posted: 19 Jun 10 at 5:50PM
	Thanks for your response. I tried your suggestion re starting PDF reDirect manually. Unfortunately, I have the same problem--113 pgs decrease to 101 whenl I select the PDF reDirect printer from the print menu in Word.
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Michel_K17 Moderator Group Forum Administrator Joined: 25 Jan 03 Posts: 1673	Posted: 20 Jun 10 at 11:31PM
	Hi, Sorry to hear that. Can you share the MS Word document with me (if there is nothing confidential), so that I can duplicate the problem, and find the fix. You can e-mail to me at exp (at) exp-systems (dot) com. Thanks,
	Michel Korwin-Szymanowski EXP Systems LLC
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Michel_K17 Moderator Group Forum Administrator Joined: 25 Jan 03 Posts: 1673	Posted: 27 Jun 10 at 10:58AM
	Hi, Thanks for the files. I have sent you the results of my tests. I used a WinXP machine with Word 2000, and Win7 with Word 2003. Unfortunately, I do not see any differences between the two PDF files: they look fine/identical, and match the Word Print Preview output perfectly. I have also sent you a screenshot of the Word zoom print setting that could affect repagination. Can you check that in your copy of Word to make sure that it is set correctly (no scaling). I hope this helps. Best regards,
	Michel Korwin-Szymanowski EXP Systems LLC
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