EXP Systems Forum: Hyperlinks bug

Message

   1) In MS Word, create hyperlink to website, but showing a text different to the web address. For example, create hyperlink to http://www.exp-systems.com/ but showing only the text 'exp-systems.com'

2) Create the pdf file using PDF reDirect

3) Open the pdf file with the pdf viewer

4) Click on the hyperlink

Problem: The pdf will pass the text and not the whole address as link and, therefore, the pdf viewer won't know what application to call to handle the link.

For example, it will try to open exp-systems.com instead of http://www.exp-systems.com/ and, therefore, the brower won't open.

Author	Message
user090901 Newbie Joined: 01 Sep 09 Location: Canada Posts: 2	Topic: Hyperlinks bug Posted: 01 Sep 09 at 7:48PM
	1) In MS Word, create hyperlink to website, but showing a text different to the web address. For example, create hyperlink to http://www.exp-systems.com/ but showing only the text 'exp-systems.com' 2) Create the pdf file using PDF reDirect 3) Open the pdf file with the pdf viewer 4) Click on the hyperlink Problem: The pdf will pass the text and not the whole address as link and, therefore, the pdf viewer won't know what application to call to handle the link. For example, it will try to open exp-systems.com instead of http://www.exp-systems.com/ and, therefore, the brower won't open.
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Michel_K17 Moderator Group Forum Administrator Joined: 25 Jan 03 Posts: 1673	Posted: 02 Sep 09 at 12:57AM
	Hi, Yes, it's a limitation of the automatic conversion. Please look at the following forum posting for all the details [here]. I hope that helps. Best regards, Michel
	Michel Korwin-Szymanowski EXP Systems LLC
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user090901 Newbie Joined: 01 Sep 09 Location: Canada Posts: 2	Posted: 02 Sep 09 at 6:39AM
	Thanks. I have tested similar software and all of them have the same problem: PDFCreator PrimoPDF pdf995 cutepdf Although it's not perfect, so far PDF reDirect is the one that fits my needs better. I haven't tested doPDF yet. My alternative solution for the hyperlink problem is to open the doc file in OpenOffice and create the pdf from there.
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Michel_K17 Moderator Group Forum Administrator Joined: 25 Jan 03 Posts: 1673	Posted: 02 Sep 09 at 10:50PM
	Hi, I just remembered that there is another option. There is a (free) tool that will transfer Word hyperlinks and TOC to the PDF file. It's located [here]. I hope that helps.
	Michel Korwin-Szymanowski EXP Systems LLC
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MrX1980 Newbie Joined: 16 Nov 09 Posts: 13	Posted: 16 Nov 09 at 5:16AM
	Hello I have a similar problem and found something out. - Word 2007 SP2 with all updates - PDF reDirect v2.2.8 and v2.2.918, PDF Creator 0.9.8 and Save es PDF/XPS - Ghostscript 8.64 and 8.70 (32-bit) - Mailto and www Hyperlink are centered in one line xyz@test.de www.xyztest.de If I use Arial with a size < 12 the mailto doesn't work and the www hyperlink are cutted like "http://www.x" So the size of the font with centered hyperlinks seams to very important. With "save as PDF" a size of 8,9,10,11 and 12 are working. So it could be a GhostScript problem or a Word 2007 printing bug.
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MrX1980 Newbie Joined: 16 Nov 09 Posts: 13	Posted: 16 Nov 09 at 8:35AM
	After some tests I found out something new: Adobe Reader v9.2 is a part of the problem. I have compared it with Foxit Reader v3.1.3.1030 If the mailto and hyperlinks are in the text and not in the header or footer of a word (Word 97-2003) document, it works with "save as PDF" with all font sizes and Adobe Reader and Foxit Reader. If the mailto and hyperlinks are in the header or footer, the Adobe Reader has problems (mailto doesn't work and URL is cutted). With Foxit Reader the subject of the mailto url is ignored but the mail address is working. The website link works well. With PDF reDirect or PDF Creator both hyperlinks are working (text and header/footer) with Foxit Reader (without the subject of the mailto url). With Adobe Reader the mail is not working and the web url cutted in text and header/footer. So it seams to be a combination of more than one error / program. I hope this help to find it out and all involved programs get updates to correct it. I will try to conntect Adobe and Foxit too.
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Michel_K17 Moderator Group Forum Administrator Joined: 25 Jan 03 Posts: 1673	Posted: 16 Nov 09 at 10:56PM
	Hi MrX, Thanks for the extra data. Hopefully it will help to find what can be done to improve the creation of hyperlinks. In particular, Adobe's Reader now tries to create links automatically, although there are some that it still ignores. Cheers!
	Michel Korwin-Szymanowski EXP Systems LLC
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mithsmile Newbie Joined: 12 Dec 10 Posts: 1	Posted: 12 Dec 10 at 11:45PM
	I have been using ReDirect Pro from VBA for about 18 months with no problem. My motherboard and hard drive had to be replaced so my machine was rebuilt. I reinstalled reDirect Pro (this time with 2.2.8 rather than 2.2.5), registered and set up a Batch printer for VBA. On "Printers and faxes" the printer "BatchPDF–VBA" is present as well as "PDF reDirect Pro v2" - both "Ready."
	db2 certification
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Michel_K17 Moderator Group Forum Administrator Joined: 25 Jan 03 Posts: 1673	Posted: 13 Dec 10 at 7:20PM
	Hi, OK. That sounds good. You might want to upgrade (it's free) to v2.5.2 - which has some bug fixes and new features. It's available [here]. Cheers!
	Michel Korwin-Szymanowski EXP Systems LLC
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