Hi Jim,

    I have been using Office 2003 for the last couple of years, and I have not experienced the problem you mentioned. Before we blame Microsoft () please take a look at the "Picture Quality" setting in PDF reDirect Pro in the upper right-hand side of the window where you can specify a setting from Low to Good to Very Good and even High. That could be the source of the problem.

    For example, a sample Word Document I created would vary in size from 27KB (low setting) to 200KB (high setting), and the picture quality visibly improved in the PDF. There is one caveat: PDF reDirect cannot make a bad picture look better than the original. There is a page in the help file that covers this topic in detail. [Here] is a link to the same page that is posted on the web site as well as [sample pictures].


    Generally speaking, these settings may reduce the picture quality to make the PDF file smaller.

    If that is not the problem, then what would be best is if you can send me a sample Office (Word?) file where the problem occurs as well as the PDF that is generated. I can see if I can duplicate the problem here, and perhaps, give you a fix.

    Cheers!