EXP Systems Forum: Imossible to print (error -100)

Message

   Hi!

I have always used the version 1.4 (I think...) with winXP sp2 without problems but since some days it give me an error -100 and don't work.

I have installed the newer version 2.1.7 but I still have the problem

Some ideas ?

Thank you and excuse me for the english

Alevox

Edited by Michel_K17

Author	Message
alevox Newbie Joined: 11 May 06 Location: Italy Posts: 3	Topic: Imossible to print (error -100) Posted: 11 May 06 at 10:59AM
	Hi! I have always used the version 1.4 (I think...) with winXP sp2 without problems but since some days it give me an error -100 and don't work. I have installed the newer version 2.1.7 but I still have the problem Some ideas ? Thank you and excuse me for the english Alevox Edited by Michel_K17
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Michel_K17 Moderator Group Forum Administrator Joined: 25 Jan 03 Posts: 1673	Posted: 12 May 06 at 12:08AM
	Your English is fine. Looking at the log, it looks like the printer output file was written, but remained locked out for some reason: 131,61091.02,"CA",45,"**** Could not open temporary file " I have seen this problem happen once before, but it went away after a reboot. I have not been able to duplicate it, so I was unable to troubleshoot/fix this error. My suggestion: reboot the computer, run PDF reDirect manually go into the Pregeferences, and choose "Check Web for Updates": this will upgrade you to v2.1.9. Try creating a PDF again: does it work better now? Hopefully this will fix the problem. Michel Edited by Michel_K17
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alevox Newbie Joined: 11 May 06 Location: Italy Posts: 3	Posted: 12 May 06 at 2:54AM
	Thank for your reply. I update to 2.1.9 and reboot many times but without success. I try also with other programs (such as PDFcreator) but the problem is the same. It depends on Ghostscript drivers ??? I'm sure that something happens because last week I worked easily with the older version, maybe a software installed. I'm sorry because I think PDFredirect is a very very good software! If you have any suggestion... Thank You Ale
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Michel_K17 Moderator Group Forum Administrator Joined: 25 Jan 03 Posts: 1673	Posted: 13 May 06 at 11:02AM
	Hi, You are right: it does seem like something happened and got corrupted. Since you have Windows XP, you can "roll back" your computer to a time when things were OK. Have you considered doing that? That feature is called "System Restore" and is located in the "System" Control Panel. Another option to fix the problem would be to simply re-install PDF reDirect and see if that fixes the problem. Michel. Edited by Michel_K17
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alevox Newbie Joined: 11 May 06 Location: Italy Posts: 3	Posted: 15 May 06 at 8:38AM
	EUREKA ! the system restore was disabled (ooops..!) but with a registry cleaning (with RegSeeker ) and some softwares uninstalled IT'S ALL OK! Thank you again for your support. Bye
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Michel_K17 Moderator Group Forum Administrator Joined: 25 Jan 03 Posts: 1673	Posted: 16 May 06 at 12:38AM
	Good news! Thank you for the update. Cheers! Michel
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