EXP Systems Forum: PDF reDirect hangs when accessing a share

Message

   Hello, 

When I trying to access a certain share via PDF redirect the program hangs. I have tried this on several clients in the network, all having the same problem. 

This share is on a Windows 2008 R2 server. Other shares on this server can be accessed without any problems. However the share that is giving problems is very large and contains directory and files with very long names. I can access the share with the windows explorer without any problems.

I Hope someone can help.

With kind regards, 

Olav Penders

Author	Message
ICTivate Newbie Joined: 15 Mar 13 Posts: 2	Topic: PDF reDirect hangs when accessing a share Posted: 16 Mar 13 at 4:08AM
	Hello, When I trying to access a certain share via PDF redirect the program hangs. I have tried this on several clients in the network, all having the same problem. This share is on a Windows 2008 R2 server. Other shares on this server can be accessed without any problems. However the share that is giving problems is very large and contains directory and files with very long names. I can access the share with the windows explorer without any problems. I Hope someone can help. With kind regards, Olav Penders
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Michel_K17 Moderator Group Forum Administrator Joined: 25 Jan 03 Posts: 1673	Posted: 17 Mar 13 at 11:14PM
	Hi Olav, Thank you for the feedback. I am aware of the issue, which was traced to the 3rd party component that provides the treeview control in the program. They have provided me with an updated version which will be included in the next release. You will see two things: a compatibility fix for networked folders as well as much faster handling of complex paths, or folders with large number of entries. I hope to have the new version out in two-three months. Cheers!
	Michel Korwin-Szymanowski EXP Systems LLC
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ICTivate Newbie Joined: 15 Mar 13 Posts: 2	Posted: 20 Mar 13 at 3:08AM
	Thanks for the information!
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