EXP Systems Forum: Foxit Reader does not activate PDF reDirect

Message

   I have been a longtime user of PDF reDirect. With version 2.1.11 (free) I can print from Adobe Reader without difficulty. But when I try the same file from FoxitReader 3.0 it simply does not connect to PDF reDirect. I can also print from IE, Opera, Word, and anything else to PDF reDirect just fine, which leads me to lean towards a Foxit problem, but I know I get great support here in the forum so I am posting here first! (Yes, it is peculiar to print from a PDF to PDF reDirect but I find it a speedy way to extract pages.)

Author	Message
msorens Newbie Joined: 12 Mar 06 Posts: 10	Topic: Foxit Reader does not activate PDF reDirect Posted: 20 Jan 09 at 11:05PM
	I have been a longtime user of PDF reDirect. With version 2.1.11 (free) I can print from Adobe Reader without difficulty. But when I try the same file from FoxitReader 3.0 it simply does not connect to PDF reDirect. I can also print from IE, Opera, Word, and anything else to PDF reDirect just fine, which leads me to lean towards a Foxit problem, but I know I get great support here in the forum so I am posting here first! (Yes, it is peculiar to print from a PDF to PDF reDirect but I find it a speedy way to extract pages.)
	IP Logged

Michel_K17 Moderator Group Forum Administrator Joined: 25 Jan 03 Posts: 1673	Posted: 22 Jan 09 at 12:08AM
	Odd. I have used FoxIt regularly, and it's always worked for me. In fact, the preview is rendered using the FoxIt engine. I recall testing this, and as I recalled, it worked fine for me, but I'll take as second look.
	Michel Korwin-Szymanowski EXP Systems LLC
	IP Logged

Michel_K17 Moderator Group Forum Administrator Joined: 25 Jan 03 Posts: 1673	Posted: 23 Jan 09 at 10:58AM
	Sorry for the delay: I have not tried yet due to a health emergency with my Dad. Hopefully, later today.
	Michel Korwin-Szymanowski EXP Systems LLC
	IP Logged

Michel_K17 Moderator Group Forum Administrator Joined: 25 Jan 03 Posts: 1673	Posted: 26 Jan 09 at 2:09AM
	Hi, I installed the FoxIt Reader v3.0 today, and printed a couple PDF files to PDF reDirect, and it seems to work for me. For extracting pages, it would be best to use the "Extract" feature that is part of PDF reDirect Pro as it will lead to much smaller ~~pages~~ PDF files. FoxIt converts all of the fonts to curves which do not compress as ~~easily~~ well as fonts when re-converted to a PDF. I hope that helps, Michel
	Michel Korwin-Szymanowski EXP Systems LLC
	IP Logged

msorens Newbie Joined: 12 Mar 06 Posts: 10	Posted: 26 Jan 09 at 4:50PM
	Further checking led me to discover that it is an intermittent problem on my system--sometimes it works and sometimes it does not. I cannot say what precipitates the situation though; if I find any additional info, I will pass it along.
	IP Logged

Michel_K17 Moderator Group Forum Administrator Joined: 25 Jan 03 Posts: 1673	Posted: 26 Jan 09 at 10:18PM
	Thanks for the update. Yes, let us know if you find something. Cheers!
	Michel Korwin-Szymanowski EXP Systems LLC
	IP Logged

msorens Newbie Joined: 12 Mar 06 Posts: 10	Posted: 14 Feb 09 at 3:55PM
	I finally had a chance to get back to this and found the use case for you. Two issues: (1) With an 8.5x14 inch document, the pdfRedirect dialog opens saying it is 8.5 x 14 but it will print it at 8.5 x 11. If I attempt to change it to 8.5x14 (print >> properties >> advanced >> papersize >> legal) if simply ignores the setting when I get back to the print dialog box. (2) With such a document as above, when Foxit has opened the document within IE7, then it does not activate pdfRedirect when I press print. Nothing happens. If I run Foxit in standalone mode, then it will activate pdfRedirect. Hope that helps.
	IP Logged

Michel_K17 Moderator Group Forum Administrator Joined: 25 Jan 03 Posts: 1673	Posted: 14 Feb 09 at 9:12PM
	Hi, In respect to your item #1. Try changing the setting via the Printer Control Panel instead of from within your program. By that, I mean go to Start Menu >> Settings >> Printers >> PDF reDirect >> (Right-Click) >> Properties >> etc. I think this will help ensure that it "takes". With Respect to #2 - this sounds like a bug in Foxit. I would recommend sending them an e-mail or a problem report. I hate to pass the buck, but PDF reDirect on starts running if it gets the command from FoxIt (via the Windows Printer system). I hope this helps nonetheless.
	Michel Korwin-Szymanowski EXP Systems LLC
	IP Logged

msorens Newbie Joined: 12 Mar 06 Posts: 10	Posted: 06 Mar 09 at 8:21PM
	Your workaround for #1 does work (though it requires closing Foxit Reader and reopening for it to see the printer change). Thanks for the suggestion!
	IP Logged

Michel_K17 Moderator Group Forum Administrator Joined: 25 Jan 03 Posts: 1673	Posted: 07 Mar 09 at 11:16PM
	You are welcome!
	Michel Korwin-Szymanowski EXP Systems LLC
	IP Logged

Using PDF reDirect
EXP Systems Forum : PDF reDirect : Using PDF reDirect