EXP Systems Forum: Error Code 100

Message

   Love your product! However, I have been seeing an issue when printing multiple page documents to PDF reDirect v1.2. The error generated is "PDF Generator (Ghostscript) Error (Error Code: -100) File not created." Any ideas, updates, or patches needed?

Thanks!!

Author	Message
PDFer Newbie Joined: 12 Oct 04 Posts: 1	Topic: Error Code 100 Posted: 12 Oct 04 at 12:57PM
	Love your product! However, I have been seeing an issue when printing multiple page documents to PDF reDirect v1.2. The error generated is "PDF Generator (Ghostscript) Error (Error Code: -100) File not created." Any ideas, updates, or patches needed? Thanks!!
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Michel_K17 Moderator Group Forum Administrator Joined: 25 Jan 03 Posts: 1673	Posted: 12 Oct 04 at 11:25PM
	Hello, This error has been reported by two other users, one in this forum [HERE], and the other wrote to us by e-mail. Unfortunately, we have not been able to duplicate the problem, except that one person said that he usually gets the error when he tries to print via WordPerfect, but the same file prints fine when using MS Word. Can you be more specific about what is happening to you? Which version of Windows are you using, and if you can get the problem to occur consistently, and how. Best regards,
	Michel Korwin-Szymanowski EXP Systems LLC
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Michel_K17 Moderator Group Forum Administrator Joined: 25 Jan 03 Posts: 1673	Posted: 07 Feb 05 at 10:53PM
	The problem seems to occur with PDF reDirect v1.2. PDF reDirect v2 and PDF reDirect Pro v2 contains the same code as PDF reDirect Pro v1.7, for which there have been only one report of such a problem. If anybody else experiences this problem with v2, please turn on "Error Logging" (in the preferences), and then send me a copy of the error log after you have duplicated the problem. We are looking for an explanation of what is going on. You can send the error logs automatically by clikcing on the "Submit a Bug Report" button in the preferences. Thank you.
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wwlg Newbie Joined: 26 May 05 Location: Malaysia Posts: 1	Posted: 26 May 05 at 3:08AM
	Hi, I am also having the same problem, but with the latest version v2.0.15. I have installed it on a WinXP Professional laptop and this problem occured everytime I tried to pdf a file. Have not been able to pdf any files yet. Any solution yet? thank you.
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Michel_K17 Moderator Group Forum Administrator Joined: 25 Jan 03 Posts: 1673	Posted: 27 May 05 at 12:33AM
	Well, no explicit cause yet, but potentially a ray of hope. One of my beta users has now had the problem twice, and both times, he managed to get the problem to go away by rebooting his computer. Have you tried a reboot? If you have, and you are still getting the problem, please let me know: I would like to ask for your help in recording (logging) the problem via the built-in tool available for that purpose. Edited by Michel_K17
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aberhallo4 Newbie Joined: 29 May 05 Location: Germany Posts: 1	Posted: 29 May 05 at 6:01PM
	Running a Windows XP Professional system, installing the latest redirect pro version 2.015 in my admin environment, rebooting, logging on with standard user rights I receive the 100 error message, and there is (of course) also no print out done. In my admin environment everything works perfectly - but I try to avoid this security problem, working with admin privileges.
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Michel_K17 Moderator Group Forum Administrator Joined: 25 Jan 03 Posts: 1673	Posted: 29 May 05 at 6:38PM
	Hello, Good point. I am aware of the "user rights" issue and I am working on a fix as we speak (v2.0.16) to provide: Support for users with deminished rights. Support for Windows Server 2003 Terminal Services Support for Citrix This should be available very shortly (I am hoping in two weeks if everything goes well).
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