EXP Systems Forum: Text Stamp missing letters

Message

   Hi Michel, 

I recently did a clean install of WinXP on my system and updated PDF Redirect Pro from 2.2.8 to 2.5.2 and now have problems with text stamps.

I recreated the text stamps. The text appears in the correct location on a page but some characters are missing.

Two examples:
   "NEW  SHEET" (two spaces between words) appears as "W H"
   "REPLACEMENT  SHEET" (two spaces between words) appears as "RACM  H"

The problem also occurs for some of the text stamps installed with the product. For example, the "CONFIDENTIAL-Yellow URH" stamp shows "CIDIA" but the "CONFIDENTIAL-Text" stamps shows the entire word correctly.

Apparently no one else has reported this problem so it must be something pecuiliar with my installation. Any ideas?

Author	Message
dipple Newbie Joined: 20 Jul 09 Posts: 3	Topic: Text Stamp missing letters Posted: 27 Aug 12 at 7:41PM
	Hi Michel, I recently did a clean install of WinXP on my system and updated PDF Redirect Pro from 2.2.8 to 2.5.2 and now have problems with text stamps. I recreated the text stamps. The text appears in the correct location on a page but some characters are missing. Two examples: "NEW SHEET" (two spaces between words) appears as "W H" "REPLACEMENT SHEET" (two spaces between words) appears as "RACM H" The problem also occurs for some of the text stamps installed with the product. For example, the "CONFIDENTIAL-Yellow URH" stamp shows "CIDIA" but the "CONFIDENTIAL-Text" stamps shows the entire word correctly. Apparently no one else has reported this problem so it must be something pecuiliar with my installation. Any ideas?
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Michel_K17 Moderator Group Forum Administrator Joined: 25 Jan 03 Posts: 1673	Posted: 27 Aug 12 at 10:25PM
	Hi, I just tried both "NEW SHEET" and "REPLACEMENT SHEET" on various printouts, and they seem OK to me. So, clearly something is different between our two computers. I will try a backup computer which has WinXP (I normally use Win7), to see if that makes a difference. Cheers! Michel
	Michel Korwin-Szymanowski EXP Systems LLC
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Michel_K17 Moderator Group Forum Administrator Joined: 25 Jan 03 Posts: 1673	Posted: 27 Aug 12 at 10:33PM
	Hi, I'm back. On my old computer, I had v2.2.8 installed. I created a "NEW SHEET" stamp (two spaces). Them, I upgraded to v2.5.2, and the stamp still displayed OK on the new PDF files I created. Please send me by e-mail the following: a sample PDF, and a copy of the stamp definition file located here: C:\Documents and Settings\USERNAME\Application Data\PDF reDirect\Stamps\NEW SHEET.ini, and the .txr file too. I can take a look to see if it is different than mine. Cheers! Michel
	Michel Korwin-Szymanowski EXP Systems LLC
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dipple Newbie Joined: 20 Jul 09 Posts: 3	Posted: 28 Aug 12 at 12:37AM
	Hi Michel, I discovered the problem occurs with only 5 PDF files on my computer. I just happened to do all of my testing with these files as I was adding TXT stamps. This is "case closed" unless you want to see one of these rogue PDF files.
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Michel_K17 Moderator Group Forum Administrator Joined: 25 Jan 03 Posts: 1673	Posted: 28 Aug 12 at 11:28PM
	OK, thanks. Cheers! Michel
	Michel Korwin-Szymanowski EXP Systems LLC
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