EXP Systems Forum: Text ghosting in created files

Message

   Hi, I'm new to this program having just purchased it and am going through a slight learning curve to get up to speed.  A problem I'm having and can't resolve is that when I create a pdf doc using the print function from Word 2003(sp3), the text in preview and when printed has a shadow.   This is not how the text looks in Word.

It looks like a shaded font style however, I'm using arial 12 pt. normal.  I've searched the forum but haven't found that anyone else has had this problem.

Thanks,

Mike

Author	Message
micooley Newbie Joined: 06 Jun 10 Location: United States Posts: 3	Topic: Text ghosting in created files Posted: 07 Jun 10 at 4:01PM
	Hi, I'm new to this program having just purchased it and am going through a slight learning curve to get up to speed. A problem I'm having and can't resolve is that when I create a pdf doc using the print function from Word 2003(sp3), the text in preview and when printed has a shadow. This is not how the text looks in Word. It looks like a shaded font style however, I'm using arial 12 pt. normal. I've searched the forum but haven't found that anyone else has had this problem. Thanks, Mike
	IP Logged

Michel_K17 Moderator Group Forum Administrator Joined: 25 Jan 03 Posts: 1673	Posted: 07 Jun 10 at 11:41PM
	Hi Mike, Sorry to hear that. If the information is not confidential, please send me the Word and the PDF file so that I can take a look, and figure out the problem. You can send it to my e-mail address at exp (at) exp-systems.com. When you say "and when printed", is that when printed to a physical printer? Cheers!
	Michel Korwin-Szymanowski EXP Systems LLC
	IP Logged

micooley Newbie Joined: 06 Jun 10 Location: United States Posts: 3	Posted: 08 Jun 10 at 12:18AM
	Hi Michel, I've responded using my email account as I didn't see a way to attach the files you requested using the forum client. Thanks, Mike
	IP Logged

Michel_K17 Moderator Group Forum Administrator Joined: 25 Jan 03 Posts: 1673	Posted: 08 Jun 10 at 12:53AM
	Hi Mike, I do not allow posting of files on the forum (for security reasons), but I did get your e-mail with the files - which helped. Now for the fix. Highlight your text, select in the Word Menu Format >> Font. In the window that appears, uncheck the checkbox that says "engrave", then click OK. It should convert properly now. Cheers!
	Michel Korwin-Szymanowski EXP Systems LLC
	IP Logged

micooley Newbie Joined: 06 Jun 10 Location: United States Posts: 3	Posted: 08 Jun 10 at 1:15AM
	That was it! Not sure how that style was selected as I don't ever recall using it. That for the quick fix. Thanks again, Mike
	IP Logged

Michel_K17 Moderator Group Forum Administrator Joined: 25 Jan 03 Posts: 1673	Posted: 08 Jun 10 at 2:17AM
	You bet!
	Michel Korwin-Szymanowski EXP Systems LLC
	IP Logged

Using PDF reDirect
EXP Systems Forum : PDF reDirect : Using PDF reDirect