EXP Systems Forum: Version 2.2.5 sending print to network printer

Message

   I installed version 2.2.5 over version 2.1.7 today.
It cancelled part way thru, spooler in use or similar error.
Reset computer, reinstalled.

My test print did not prompt me for a filename, instead the output went to a physical printer on my LAN.

Uninstalled, reinstalled, got same problem.
Uninstalled, deleted all references to PDF Redirect from the registry, reinstalled, same problem.

Version 2.1.7 was working last time I used it a day or two back.
Note: The last PDF Writer I installed recently was PDF Creator 0.9.3. This was working fine and PDF Redirect 2.1.7 continued to work fine after that.

(XP Home SP2 on Athlon64)

Author	Message
rossnixon Newbie Joined: 30 Aug 07 Location: New Zealand Posts: 2	Topic: Version 2.2.5 sending print to network printer Posted: 30 Aug 07 at 1:31AM
	I installed version 2.2.5 over version 2.1.7 today. It cancelled part way thru, spooler in use or similar error. Reset computer, reinstalled. My test print did not prompt me for a filename, instead the output went to a physical printer on my LAN. Uninstalled, reinstalled, got same problem. Uninstalled, deleted all references to PDF Redirect from the registry, reinstalled, same problem. Version 2.1.7 was working last time I used it a day or two back. Note: The last PDF Writer I installed recently was PDF Creator 0.9.3. This was working fine and PDF Redirect 2.1.7 continued to work fine after that. (XP Home SP2 on Athlon64)
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Michel_K17 Moderator Group Forum Administrator Joined: 25 Jan 03 Posts: 1673	Posted: 30 Aug 07 at 1:45AM
	Hi, I am sorry to hear of the problem. It is weird that the printout would go to the physical printer if you selected the PDF reDirect printer. I would try an uninstall, then a reboot, and then a re-install. Hoipefully the reboot will set the Windows print spooler service to allow a proper installation. If the problem continues, look at the printer properties for the PDF reDirect printer, and check the "Port" setting: it should be set to the "PDF reDirect Port:". IS it maybe set to something else? If so, select the PDF reDirect port. Let me know how you make out, and we'll take it from there. Best regards,
	Michel Korwin-Szymanowski EXP Systems LLC
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rossnixon Newbie Joined: 30 Aug 07 Location: New Zealand Posts: 2	Posted: 30 Aug 07 at 2:40AM
	All good now, thanks! Sometimes you think you don't need another reboot - but you do! Also, this time I closed down about 6 programs from my systray before I reinstalled. (Sometimes the message "please close all programs before installing" DOES actually mean it!).
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Michel_K17 Moderator Group Forum Administrator Joined: 25 Jan 03 Posts: 1673	Posted: 30 Aug 07 at 8:01AM
	Glad to hear that it was that simple! Cheers!
	Michel Korwin-Szymanowski EXP Systems LLC
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Installation Errors
EXP Systems Forum : PDF reDirect : Installation Errors